Frequently Asked Questions
What makes Mandrill Protein different from other supplement brands?
Mandrill Protein was founded with one mission: to break the stereotype that supplements are only for hardcore gym-goers. We make high-quality, great-tasting protein and supplements that fit seamlessly into everyone’s life—whether you're hitting the gym, running after your kids, or just looking to stay healthier.
Are your products suitable for athletes?
Yes! Our products are Informed-Sport certified, which means they’re tested for banned substances and are safe for professional and competitive athletes. Whether you’re training for a marathon, match day, or the gym, we’ve got you covered.
Are your protein powders suitable for beginners?
Absolutely! Whether you’re just starting your fitness journey or you’re an experienced athlete, our products are designed to support your goals. Easy to mix, great tasting, and gentle on the stomach.
Are your products gluten-free/dairy-free/vegan?
Gluten-Free: Yes our powders are gluten-free. Check the label or product description for specifics.
Dairy-Free & Vegan Options: Yes & No! Currently we don’t offer plant-based proteins that are completely dairy-free and vegan-friendly. But, our electrolytes are suitable for vegans.
What sweeteners do you use?
We keep it as clean as possible. Our products have no added sugars minimal Sucralose where needed—no unnecessary junk.
How do I take Mandrill Protein?
Super simple. Mix one scoop with 250-300ml of water, milk, or your favourite milk alternative. Shake blend or well and enjoy! You can also add it to smoothies, oats, or baking recipes.
How do I take Mandrill Hydration Electrolytes?
Super simple. Mix one scoop with 500ml-1 litre of water. Shake well and enjoy!
Can I adjust the size of the scoop and still get the benefits?
Yes! You can adjust the scoop size based on your personal needs and goals. A full scoop provides the optimal amount of electrolytes per serving, but if your taste preferences require less, or you prefer to have more scoops across the day you can easily adjust. 1/2 a scoop in 300-500ml will suffice.
When should I take protein?
Anytime! Post-workout for recovery, in the morning to kickstart your day, or as a snack to keep you going. There’s no wrong time.
When should I take electrolytes?
Anytime! Ideally when you are dehydrated. This can be in the mornings, during or after a workout. Or even before bed to ensure you wake up feeling your best.
How long does delivery take?
We aim to get your order to you within 1-4 working days in the UK. You’ll receive a tracking number as soon as it ships.
Do you offer international shipping?
Right now, we’re focused on UK deliveries—but we’re working on expanding soon! Watch this space.
How much is shipping?
* Standard UK Delivery: £3.95 (Free on orders over £50)
* Express Shipping: £5.95
What if I’m not happy with my product?
No worries! We offer a 30-day money-back guarantee. If you’re not satisfied, get in touch and we’ll make it right.
How do I return a product?
Drop us an email at mandrill@mandrillprotein.com with your order details, and we’ll guide you through the process.
Do you offer subscriptions?
Yes! We want to make sure you never run out of your favourite Mandrill Protein products. Save £ when you subscribe.
I have allergies. How do I know if your products are safe for me?
Each product has a full list of allergens on the label and on our website. If you’re ever unsure, feel free to reach out to us directly.
Do you have discount codes?
Yes! Sign up for our newsletter and follow us on Instagram for exclusive offers and early access to sales.
Where are your products made?
All Mandrill Protein products are made right here in the UK, in facilities that follow strict GMP (Good Manufacturing Practices) standards. Quality and safety are our priorities.
Still have questions?
We’re always here to help! Drop us a message at mandrill@mandrillprotein.com or send us a DM on Instagram.